5.4 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
6. Effects of cancellation
6.1 If you cancel this agreement, we will reimburse to you all payments received from you.
6.2 We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this agreement.
6.3 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
7. Permission to use the digital content
7.1 When you buy the digital content and download it, you will not own it. Instead we give you permission to use it (also known as a ‘licence’) for the purpose of you using and enjoying it according to this agreement.
7.2 The digital content:
7.2.1 is personal to you. You can use it wherever you want in the world but only if you comply with local laws;
7.2.2 is non-exclusive to you. We may supply the same or similar digital content to other users;
7.2.3 may not be:
(a) copied by you except for a reasonable number of necessary back-ups;
(b) changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);
(c) combined or merged with, or used in, any other computer program;
(d) distributed or sold by you to any third party;
(c) new releases;
(d) new versions; and
7.2.5 contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
7.3 Except where you have permission to use the digital content under this clause 6, you will not obtain any rights of ownership or other rights (of whatever nature) in the digital content or in any copies of it.
8.1 Once you have clicked on the ‘Pay’ button (see clause 4.3.1) and received the Confirmation Email (see clause 4.3.3) you will be given access to the course.
8.2 If something happens which:
8.2.1 is outside of our control; and
8.2.2 affects you being able to download the digital content,
we will let you have a revised time for when you can expect to be able to download the digital content. If your computer or device blocks the automatic download of the digital content or the automatic download does not start, you may still have the right to cancel the agreement (see clause 6 above).
9.1 Our payment processor, Gumroad, accepts debit and credit card payments. We do not accept payment by cash. If you would prefer to be invoiced or require some other payment method, please email firstname.lastname@example.org
9.3 All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:
9.3.1 Verified by Visa;
9.3.2 Mastercard®SecureCodeTM; or
9.3.3 American Express SafeKey.
9.4 The price of the digital content:
9.4.1 is in pounds sterling (£)(GBP); and
9.4.2 includes VAT at the applicable rate.
10. Nature of the digital content
10.1 The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, that the digital content:
10.1.1 is of satisfactory quality;
10.1.2 is fit for purpose; and
10.1.3 matches its description.
10.2 We must provide you with digital content that complies with your legal rights.
10.3 When we supply the digital content:
10.3.1 we will use all reasonable efforts to ensure that it is free from defects, viruses and other malicious content;
10.3.2 we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our website; and
10.3.3 you acknowledge that there may be minor errors or bugs in it.
11. Faulty digital content
11.1 Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at the top of these terms. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:
11.1.1 contact us using the contact details at the top of this page; or
11.1.2 visit the Citizens Advice website www.citizensadvice.org.uk.
11.2 Nothing in these terms affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
11.3 Please contact us using the contact details at the top of this page, if you want:
11.3.1 us to repair the digital content;
11.3.2 us to replace the digital content;
11.3.3 a price reduction; or
11.3.4 to reject the digital content and get a refund.
11.4 To avoid faults in the digital content happening, you must:
11.4.1 install any fixes, updates, upgrades, new releases and new versions as soon as reasonably possible after we tell you that they are available to be downloaded;
11.4.2 use it only on the recommended third party software and equipment set out in the guide to its use or on our website; and
11.4.3 notify us immediately of any faults you experience with the digital content.
12. End of the agreement
If this agreement is ended it will not affect our right to receive any money which you owe to us under this agreement.
13. Limit on our responsibility to you
13.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:
13.1.1 losses that:
(a) were not foreseeable to you and us when the agreement was formed; or
(b) that were not caused by any breach on our part;
13.1.2 business losses; and
13.1.3 losses to non-consumers.
14. Other important terms
14.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the digital content, our service to you or any other matter, please contact us as soon as possible.
14.2 If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
14.2.1 let you know that we cannot settle the dispute with you; and
14.2.2 give you certain information required by law about our alternative dispute resolution provider.
14.3 If you want to take court proceedings, the relevant courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this agreement. The laws of England and Wales will apply to this agreement.
14.4 We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the agreement within seven (7) days of us telling you about it and we will refund you any payments you have made in advance for products not provided.
14.5 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
14.6 This agreement is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the permission of any other person in order to end the agreement or make any changes to these terms.
14.7 If a court finds part of these terms illegal, the rest will continue in force. Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.